Did you know that November is National Homeless Awareness Month? To help raise awareness of the growing need in our community, on November 19 and 20, Klein's DKI is sponsoring a charitable 3-on-3 Basketball Tournament to benefit the St. Vincent de Paul warming centers in our area. Proceeds raised through participants, sponsors, and donations will go to this amazingly important cause.

If your company would like to help sponsor, volunteer, or play in the Tournament, please contact Marvin at Klein’s DKI. (208) 659-2363 or marvins@kleinsdki.com. More information will be available soon on this event.

Packout—our crew will photo, inventory, and pack the Homeowners belongings.

Moveout—our moving crew transports the items to our secure, climate-controlled content facility.

Cleaning and Repair—our IICRC certified water, fire, and smoke restoration techs will clean, deodorize and repair the personal property returning most items to their pre-loss condition.

Packback— when home repairs are done our crew will deliver the personal property back to the residence. It is the homeowners choice if they want to unpack or have us do it.

• services that Klein’s provides
• what to expect if a loss occurs
• tips and preventive information
• read the latest newsletter
• check on C/E classes
• and much more.

We believe communication is essential with the insurance industry as well as the public in general. In keeping with this philosophy our web site will be updated on a regular basis.

Let us know your input!

When leaving home in the summer be sure to:

• Turn water off where it enters the house
• Ask someone to check the house or have someone stay there
• Make sure your neighbors have emergency phone numbers
•  Stop your paper
• Put your mail on hold

Some tips for a safe driving vacation

Before you leave home:

• Have car serviced/check the air conditioning
• Pack an emergency kit
• Check your child’s safety and booster seats

On the Road:

• Buckle Up
• Obey speed limits
• Drive calmly
• Hands free cell phone/no texting
• Pack non-perishable snacks and plenty water
• Take frequent breaks

Touring your destination:

• Never leave children or animals in car alone.
• On a hot day cover seat belts and child safety seats with a towel or blanket while the car is parked.
• Review safe pedestrian practices with children.
• Have a planned meeting site in case someone gets lost.

Many of these fires and explosions occur when consumers first use a grill that has been left idle for a period of time or just after refilling and re-attaching the grill's gas container.

Klein’s Emergency Response Vehicle (ERV) allows us to reduce our response time and have immediate access to emergency services equipment 24 hours a day, 7 days a week, 365 days a year. ERV is kept stocked and ready to roll at a moment’s notice. Our IICRC trained and certified technicians will perform emergency services to mitigate the damage to your client’s home. Our response time is around an hour for emergency calls.

Klein's emergency services include:

• 24 hour professional services for any type of loss
• Water loss extraction
• Structural drying
• BoardUp and draping

Around the House

• It is time to check your batteries and test your smoke and carbon monoxide alarms.
• Check the gauges on your fire extinguishers to make sure they are fully charged.
• Develop and practice a fire escape plan in case of emergency.
• Properly discard any out dated medications.

Garage

• Check for flammable liquids such as gaso-line, paint thinner, paint and cleaners.
• Make sure safety caps are use and they are not near any heat sources.
• Properly discard any toxic and flammable materials that you no longer need.
• Tidy up loose papers, rags, and any debris in garage that would contribute to a fire.

Prevent Falls

• Keep walkways, stairs, and steps clear of clutter.
• When climbing use a ladder correctly, not a chair, box etc.

Lawn and Garden

• Be sure to service lawnmowers and power tools before using them.
• Walk the yard before mowing picking up all sticks, rocks and other debris.
• Use fertilizers and insect and weed killers according the directions only.
• Keep pets and children off treated areas.

For additional home safety tips, check out the Home Safety Council website at www.homesafetycouncil.org.

To assure that our customers know we are a member of such a prestige group we have changed our logo.

Being a DKI member allows us to have full access to cutting-edge technology and provides us with educational resources. Networking with other DKI members is an added value.

DKI’s value is to establish the DKI Triangle as the most trusted brand in the worldwide disaster planning and restoration market. Property owners, insurance professionals, and risk managers are all confident that when they turn to a DKI triangle, they will be working to restore the property to the pre-loss condition quickly and professionally.

• Cleaning & restoration
• Pack outs
• Storage of contents in climate-controlled, secure building
• Computerized personal content inventory
• Computerized content reports

Klein's DKI skilled technicians are able to clean, sanitize, and deodorize
most household contents that appear at first to be unrecoverable. Susan Jess,
Contents Manager, has been with Klein's for 3 years. Susan has had professional
training in the contents field which include, Ultra Sonic Training, IICRC
certification in Fire Restoration and Digital Photo Inventory to name a few. A
new member on the contents team is Assistant Contents Manager, Bill Peterson.
Bill comes to Klein's with over 10 years of restoration experience and a
background in management. Bill has also taken the IICRC training course on
Digital Photo Inventory.

Outlined below are some of the cleaning technology systems Klein's uses.

Hydroxyl Machine

Klein's Contents Department uses the hydroxyl machine to provide a permanent
solution to fire and organic vapors, odors, bacteria, viruses, chemical fumes,
and gasses. The hydroxyl system is a new green technology and is the most
advanced solution for eliminating odors, decontaminating surfaces, and purifying
the air.

Ultra Sonic Cleaning

The ultrasonic system uses sound vibrations, hot water and engineered soaps
to clean smoke and soot covered contents.

Ultrasonic restoration is powerful enough to clean tough soot and smoke
damage items, yet gentle enough to clean delicate items such as crystal,
sculptures, and silk. The odor is removed and items are returned to pre-loss
condition.

Ozone Room

The Ozone Room at Klein's will be used in extreme odor conditions. Ozone is a
form of oxygen. It is a strong cleaning, purification, and oxidizing agent. It
reacts with organic materials to oxidize unpleasant odors and kill germs.

Content Inventory

At Klein's we use the Pack-Out Inventory System (POI) to streamline pack-out
and pack-in jobs. POI is a computer software program providing an inventory that
insurance claims adjusters and homeowners can review.

Once entered in the system the contents can be easily tracked from the moment
they are assessed through pack-out, cleaning, storing and pack-in.

Storage of Contents

We use a unique vault storage system to ensure that the belongings are
secure, organized, and kept clean and fresh for the duration that they are
stored in our climate controlled warehouse.

To learn more about our procedures drop by for a tour of our Contents
Department.